Terms & Conditions
Full payment is taken at the time of reservation (now) and subject to the following terms and conditions.
Coastal Helicopters top priority continues to be the health and safety of our employees, guests, and community. We will maintain a sanitized environment for all parties to ensure a comfortable, safe experience. Coastal Helicopters will obey all latest guidance from Federal and Local government agencies.
● All passengers will be required to wear face masks.
● All tour passengers are required to provide proof of negative Covid-19 test.
● All tour passengers will be required to complete a short health questionnaire which will include taking their temperature.
Coastal Helicopters will cancel any flight if there is any concern for the safety of the passengers or our employees.
Persons weighing 280 pounds (clothed weight) or more must pay an additional $ to secure extra space in the aircraft. Not claiming the comfort seat may cause tour delays and cancellations.
CRUISE SHIP PASSENGERS
You must choose a flight time at least two hours after your ship is scheduled to arrive.
We have a NO BAG POLICY in all our aircraft. If you have medical needs that require a carry on, please contact us. All bags, purses, fanny packs, camera bags, etc. brought to our facility will be stored in the tour office in locked benches until you return from your flight.
Cancellations made at least 7 days prior to scheduled tour will be refunded in full. Cancellations made 4-6 days prior to a scheduled tour will be charged 50%. Cancellations within 3 days of your scheduled tour will not be refunded. Cancellations must be confirmed via e-mail or phone with a Coastal Helicopters employee. If Coastal Helicopters cancels a flight due to weather, cruise ship delay, or flight delay, and we are unable to reschedule to a later time, the passenger will be refunded. Decisions to fly are at the discretion of Coastal Helicopters, Inc.
Any disparity between charge and refund amounts due to currency fluctuations is the sole financial responsibility of the purchaser. All prices and transactions are in US Dollars. All reservations are reviewed and evaluated by Coastal Staff Members with reference to the expected cruise ship schedule to insure a timely return to your ship.